Ordering Policy

What we offer:

Ninci.com serves its customers with a vast range of gemstone and diamond gold jewelry. Our customers can order any item at Ninci.com that they feel interested in.

Please note that the items that you see online are the samples of the item and not the original piece. Once you place an order and we receive the payment confirmation for that particular order, the ordered item goes under production process. It generally takes 14 -16 working days to complete this manufacturing process.

How to order at Ninci.com:

To place an order for an item, you will have to first look for the item/items that you may like to place order for. Then you can click on the picture of the item to view the full details of that particular item.

If you are satisfied with the details and price, you can then add the item to your shopping cart. Before adding the items to your shopping cart you will have to select the quantity that you want to add to your shopping cart. In case you are purchasing a ring, you will have to select the ring size that you wish to purchase. (ring sizes available in US sizes only, click here to compare your ring size.)

After adding the item to your cart, you can continue to look at other items that you may want to add to this order. Once you are done with selecting items and adding them to your shopping cart, you can go to my account page and click on the view shopping cart button. Then you will see a list of all the items that you have added to your cart with proper description.

Once you are ready to check out to place an order, you can hit the check out button right below the product description in the shopping cart. Once you hit the checkout button, the system will ask your login. If you are already a registered user with us, you can login using your email id and password or if this is your first time visit to Ninci.com you can sign up there and continue to checkout after the successful completion of your registration process.

How to pay for the order:

Once you hit the checkout button, the order will be placed and your will receive an order number in the next page. There you will be asked to process the payment for that order. Currently we only accept payment through paypal.com. Once we receive the payment confirmation for the payment, your order will go under production process and will be shipped once the items are ready.

Order Confirmation:

Upon completion of your order, you will receive a thank you email from us within couple of hours. The email will be containing the order reference number and some short description about the items ordered. We strongly suggest that you save this email as you can use the details as reference while contacting our customer support team.

Order Shipment:

As mentioned we generally take 14 - 16 working days to manufacture every ordered item. Upon completion of the manufacturing process, the item will go under quality inspection and will be shipped via FedEx  24 - 72 hours global express delivery.

Order Reviewing:

To review the details of your order, using your email address and password, you can login to My Account section and then use the link to order history. And then click on the order reference number to see the details of the order.